ABOUT · OUR STORY

About LAVANA.

LAVANA builds the operating system for companies that want to run, grow and evolve without adding ever more complexity. Our core product, LAVANA OS, brings clients, messages, appointments, the website, operations, finance and automations together in a single Workspace. When the standard is not enough, our marketing experts and LAVANA Studio extend the system with the acquisition or the specific development the business truly needs.

CHAPTER I · ORIGIN

A platform born from a very concrete problem.

LAVANA was born from a simple observation: companies do not necessarily lack tools. They often use too many, without those tools actually working together. Messages come in on one side. Appointments are handled elsewhere. Clients, quotes, invoices and campaigns live in separate systems. As the business grows, operations become heavier, more manual and more dependent on the owner's availability.

LAVANA was built to solve this problem at its root. At the center of the ecosystem sits LAVANA OS, a self-serve Business Operating System designed to automate a company's essential operations. Around this foundation, two complementary doors exist: Marketing Services, for companies that want to accelerate their acquisition with specialists; LAVANA Studio, to build the applications, portals and software that do not yet exist.

A company can start with the foundation it needs today, then evolve its system without starting over. Every evolution must meet a single requirement: to make the business more autonomous, clearer and simpler to run.

LAVANA · one single Workspace
A modern business should not depend on the constant availability of its owner to respond, sell, follow up with clients and move forward.
· LAVANA Manifesto
WHY LAVANA

Three principles that shape every product.

Three principles shape every product, every automation and every project built by LAVANA.

01

One single operational system

We bring the company's essential functions together into a shared source of truth: clients, conversations, appointments, website, quotes, invoices, campaigns and automations. Less re-entry. Less lost information. A business that is simpler to understand and to run.

02

Automated execution

LAVANA does not just display information. The system responds, organizes, reminds, follows up and moves operations forward according to the rules defined by the business. The goal is not to add one more piece of software. The goal is to remove manual work.

03

A platform that grows with the business

A company can start with RUN, expand its capabilities with GROW, automate advanced journeys with SCALE, then add marketing services or a Studio project when the need justifies it. The foundation stays the same. Capabilities evolve without rebuilding the entire system.

OUR APPROACH

From the first need to the operating system.

A structured method to deploy LAVANA OS, connect the services you need and build custom work only when it delivers real value.

We identify how the business currently runs, its friction points and the outcome it is looking for. For LAVANA OS, this stage begins during onboarding. For Studio projects, it takes the form of a detailed scoping.

Live Blueprint · 01Understand
LEADERSHIP

Building LAVANA across the Caribbean, Europe and the United States.

LAVANA is founded and led by Kalie Vivien, who defines the product vision, the platform architecture and the systems that let companies operate with less human dependency. Dylan Cohen, Head of Marketing based in Miami, contributes to brand development, acquisition and the marketing offers built for the US market.

A business should not have to choose between growth and operational simplicity.

Together, they build LAVANA around one shared conviction, driven by that common standard.

From Guadeloupe to Miami, LAVANA brings together software product, artificial intelligence, automation, marketing and custom development within a single ecosystem.

One vision.Complementary disciplines.One single ecosystem.
LAVANA leadership
THE TEAM

A human team, reinforced by specialized AI agents.

LAVANA is led by a small, senior team, supported by AI agents built into the platform and a network of specialists mobilized as needed. Humans design, decide and supervise. The AI agents handle repetitive operations, incoming requests and continuous follow-up.

Kalie Vivien
Architect · 01

Kalie Vivien

Founder · Product & Systems Architect

Kalie defines LAVANA's vision, designs the product architecture and drives the building of the platform. She connects business strategy, client experience, software engineering and automation to turn complex operations into systems that are simple to use. She works directly on product decisions, Studio projects and high-stakes partnerships.

Dylan Cohen
Growth · 02

Dylan Cohen

Head of Marketing · United States

Dylan contributes to LAVANA's positioning, acquisition and development in the US market. He takes part in shaping growth strategies and in supporting the marketing campaigns built for international clients. He works alongside Kalie to grow demand while preserving a consistent, premium brand experience.

LAVANA Agents
Ashley Lavana

Ashley Lavana

Voice agent · Reception and qualification

Available depending on market and configuration

Ashley answers incoming calls, gathers the essential information and directs each request according to the rules configured by the business. Depending on the plan and the active connections, the agent can qualify the request, offer an appointment and record the exchange in the Workspace.

Client context synced with the Workspace
Zoé Lavana

Zoé Lavana

Messaging agent · Client relations

Active on connected channels

Zoé handles the digital conversations connected to the Workspace, notably WhatsApp, Instagram and Messenger when the channels are active. She responds using the company's information, qualifies requests, helps book appointments and keeps the context useful for the following exchanges. Zoé also contributes to the morning briefing and flags the situations that deserve the company's attention.

Client context synced with the Workspace
Extended Team

LAVANA also works with a network of specialists: software engineers, marketing experts, designers, videographers and creative partners. They step in only when a project requires their expertise, notably as part of Marketing Services or LAVANA Studio.

The standard product stays structured and repeatable. Custom work is added only when it answers a real need.

Assessment

Not sure which door to choose?

Answer a few questions about how you currently operate. LAVANA will tell you whether your business mainly needs to: automate its operations with LAVANA OS; attract more clients with Marketing Services; or build a specific solution with LAVANA Studio.

Assess my business

· LAVANA ·

An identity between structure and transformation.